Contact us

Submit a ticket

We operate using JIRA ticketing system. To be able to put in tickets you need to contact us by either emailing to or using our Mattermost channel (please use your Sanger credentials to login).

Once registered you can put in a ticket using either our web portal.

Coffee standups

We organize coffee standups every Wednesday at 2pm in the Morgan Building Atrium. Please come along, meet our group, have a cup of coffee and ask any question you may have.


For small technical questions and informal interactions we use Mattermost. You can loging there with your Sanger credentials.